Yes, in some cases, excessive earwax can build up and harden, leading to hearing problems, ear discomfort, or tinnitus (ringing in the ears). It's important to remove it safely when this happens.

The safest home methods include over-the-counter ear drops to soften the wax or irrigation kits. Avoid inserting anything like cotton swabs into the ear canal, as this can push the wax deeper and cause injury,also safely removing earwax at home can be effectively done with Earway, our visual ear picker. It offers precision and ease of use, allowing you to gently and safely remove earwax. Key points to remember:
Use Earway's visual component for accurate earwax removal.
Always handle the tool gently to avoid injury.
If discomfort or resistance is felt, stop using it immediately.
Remember, for severe discomfort or suspected ear infections, it's advisable to visit a professional. While Earway is designed for safe home use, it's not a substitute for medical treatment in more serious cases.

Symptoms of impacted earwax may include a feeling of fullness in the ear, ear pain, hearing loss, ringing in the ears (tinnitus), itchiness, discharge or odor from the ears, and dizziness.

Yes, if earwax buildup is the cause of hearing loss. Removing the excess wax can restore hearing.

Earway earwax removal tool camera allows for precision and safety in earwax removal. With its high-definition camera, you can see exactly where the earwax is located, ensuring that you gently remove it without damaging the sensitive ear canal or eardrum.

It's not recommended to use cotton swabs inside the ear canal. They can push wax further into the ear and risk damaging the eardrum.

Proper earwax removal is usually painless. However, if the wax is hard and impacted, some minor discomfort may be experienced. If there's pain, it's important to stop and consult a healthcare provider.

It's typically not necessary to clean the inside of your ears regularly. Focus on cleaning the outer ear during regular washing. Inner ear cleaning is only needed when there's a noticeable buildup of wax causing symptoms.

Definitely! Earway is thoroughly tested for top-notch safety and quality. It features a soft, non-irritating high-grade silicone ear scoop, suitable for all ages, including children and the elderly. The clear camera view aids precise earwax removal, making it a safer choice than traditional ear spoons or cotton swabs, especially for sensitive ears and assisting children.

Yes, it's suitable for both adults and children. However, we recommend that an adult operates the tool when used on children for safety reasons.

Yes, but it should always be used by an adult. The camera feature allows for a careful and controlled removal process, making it safer for use on children compared to traditional methods.

Please scan the QR code in the user manual to download the Earway APP

• Turn on your Earway tool.
• Open the WiFi settings on your smartphone or tablet.
• Find and select the 'Earway_XXXX' network (name may vary).
• Open the Earway app on your device.
• Follow in-app instructions to sync the device.

This tool is specifically designed for ear wax removal and should not be used for other medical purposes without consulting a healthcare professional.

Our tool features an IP67 waterproof otoscope, meaning the camera lens can be safely rinsed with water or cleaned with a cotton swab before and after use. However, it's important not to submerge the entire otoscope in water, as the charging port is not waterproof. Also, avoid using alcohol or alcohol-based cleaners on the lens. For optimal longevity, store the device in a dry place.

Absolutely,our Earway app prioritizes user safety at every level. We understand the importance of digital security and privacy, especially when it comes to health-related applications. Here are the key measures we have implemented to ensure the safety of our app:

• Data Protection: We use advanced encryption to protect your personal data. All sensitive information is securely stored and managed.
• Privacy Compliance: Our app complies with leading privacy standards and regulations to ensure your information is handled responsibly.
• Regular Updates and Security Checks: We continuously update the app to fix any vulnerabilities and enhance security features.
• User Control and Consent: You have full control over what information you share and can adjust your privacy settings at any time.

Earway products are of high quality and come with a 1-year warranty that includes replacement and money back. If your purchased product is damaged during the warranty period for non-human reasons, please contact customer service to deal with it in time.

The ear cleaner is compatible for iOS and Android, please rest assured. Hope you can enjoy our Earway ear wax removal tool.

Shipment will be arranged within 2 working days after the order is submitted. If the order information is incomplete we will send an email inquiry, in order to avoid delays in the parcel, please make sure that the information you fill in is complete and correct when you place an order.